GoExch9 Is for Adults Aged 18 and Over
Every GoExch9 ID is for someone aged 18 or older, and the desk asks you to confirm your age before an ID is created. Keep your GoExch9 login away from younger people in the house: do not let a shared phone save the password, and log out when you hand the phone over. If an ID appears to be used by a minor, the desk can suspend or close it.
Controls the GoExch9 Desk Can Put on Your ID
These are requests you make to your GoExch9 agent on WhatsApp. None of them needs a reason.
- A deposit limit. Tell the agent the most you want to add to GoExch9 in a day or a week, and deposits above it are refused.
- A pause. Ask for your GoExch9 ID to be locked for a set period, such as a week or a month.
- Closure. Ask for the ID to be closed, with any remaining balance paid to your own account first.
Ask while you are calm, before a big match rather than in the middle of one. A limit set in advance is far easier to keep than one argued with yourself at the nineteenth over.
Signs GoExch9 Play Needs a Break
- Depositing again to win back what you just lost.
- Playing with money meant for rent, fees or bills.
- Hiding how much time or money goes into your GoExch9 ID.
- Feeling restless or low on days you cannot play.
One of these is a reason to use the controls above. Two or more is a reason to talk to someone as well.
Free Indian Helplines Outside GoExch9
These services are independent of GoExch9 and confidential.
- iCALL Psychosocial Helpline: +91 91529 87821, Monday to Saturday, 8 am to 10 pm
- Vandrevala Foundation: 1860 2662 345, available 24x7
- NIMHANS mental health helpline: +91 80 4611 0007
To pause or close your ID at the same time, message the GoExch9 desk on +91 81097 11726. The Contact GoExch9 page lists what to include in that message.