Acceptance of Terms

By creating a GoExch9 ID, logging in, placing bets or using any feature of our platform, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not accept any part of these terms, you must stop using the platform immediately.

GoExch9 reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective once published on this page. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

Eligibility & Age Requirement

GoExch9 is strictly available only to individuals who are 18 years of age or older. By using our platform, you confirm that you meet the legal gambling age in your jurisdiction.

We do not take responsibility if a user misrepresents their age or identity. In instances where underage use is detected, the account may be suspended or permanently closed, and any associated activity may be voided subject to platform review.

Account Responsibility

You are solely responsible for keeping your login credentials confidential and secure. Any action performed through your GoExch9 ID will be treated as an action taken by you.

You agree to:

  • Provide accurate and up-to-date information when registering.
  • Immediately inform us if you suspect unauthorised access to your account.
  • Not share your account with third parties.
  • Not create duplicate or fake IDs to bypass platform rules.

Fair Usage & Prohibited Activities

While using GoExch9, you agree NOT to engage in any of the following:

  • Using bots, scripts or automated systems to place bets.
  • Manipulating markets, odds or results using unfair means.
  • Exploiting bugs, glitches or system delays.
  • Attempting to hack, damage or reverse-engineer the platform.
  • Using the platform for unauthorised financial activities or money laundering.
  • Harassing or abusing support staff or other participants.

In case of suspected abuse, GoExch9 may temporarily restrict, fully suspend or permanently close the account and withhold winnings subject to investigation.

Deposits & Withdrawals

GoExch9 facilitates deposits and withdrawals through verified channels and authorised agents. By performing any financial transaction, you agree to the following:

  • You are using funds legally owned and controlled by you.
  • All payment details provided are accurate and belong to you.
  • Transaction delays may occur in rare cases due to banking or network issues.
  • GoExch9 may request ID or documentation to verify your identity before processing withdrawals.

We reserve the right to block or reverse transactions that appear suspicious, fraudulent or in violation of applicable rules.

Betting Rules & Market Decisions

Once a bet is placed and confirmed, it cannot be cancelled or modified by the user. Market odds may change at any time before confirmation due to live conditions and user activity on the exchange.

In case of obvious technical errors, system failures or incorrect market settlements, GoExch9 reserves the right to:

  • Void affected bets.
  • Adjust settlements in line with fair market decisions.
  • Temporarily suspend a market until resolution.

Our final decision on disputed bets or unsettled positions will be binding and based on internal review, available data and industry-standard practices.

Fraud Prevention & Risk Monitoring

To protect the integrity of the platform and the safety of all users, GoExch9 actively monitors for:

  • Multiple accounts linked to the same individual without approval.
  • Unusual deposit and withdrawal patterns.
  • Coordinated activity for unfair advantage.
  • Use of stolen cards, payment details or identities.

If the platform suspects intentional fraud or illegal activity, it may:

  • Block ongoing transactions.
  • Freeze account funds during investigation.
  • Request additional identity verification.
  • Close the account without prior notice.

Responsible Gaming Requirement

By using GoExch9, you agree to follow Responsible Gaming principles and acknowledge the risks associated with betting. We may contact you or take action if:

  • Your betting behaviour indicates potential harm or loss of control.
  • We receive credible concerns from verified sources.

Actions may include temporary cooling-off periods, limiting certain features or encouraging you to review our Responsible Gaming policy and seek help if needed.

Limitation of Liability

GoExch9 provides services on an “as available” basis. While we strive to keep the platform stable and accurate, we are not liable for:

  • Loss of bets due to normal market outcomes.
  • Network issues, internet disruptions or device malfunction.
  • Indirect or incidental damages, including loss of profits or opportunities.
  • Unauthorised account access resulting from user negligence.

You participate in all betting activities at your own risk. It is your responsibility to ensure that any use of the platform complies with local laws and regulations applicable to you.

Platform Changes & Termination

GoExch9 may modify, suspend or discontinue parts of the service at any time for maintenance, upgrades, security reasons or business decisions. We may also:

  • Update these Terms & Conditions.
  • Change available markets or features.
  • Adjust eligibility rules for certain promotions.

We reserve the right to terminate or suspend user accounts for:

  • Violation of these Terms & Conditions.
  • Evidence of fraud, abuse or misconduct.
  • Use of the platform by underage individuals.

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